Mary Ann Dickson is a Managing Director and co-head of the Global Markets Client Experience team recently established to enhance the front-to-back client experience Bank of America’s Global Markets’ client, from client on-boarding and day-to-day relationship management through the overall governance process. In this capacity, Mary Ann works closely with partners across Client Services, Operations, Onboarding, Technology, Agreements & Documentation, AML and Credit, as well as enterprise support functions to improve how the firm engages and does business with its clients. She is based in New York.
Mary Ann joined Bank of America thirteen years ago where prior to assuming the GM Client Experience responsibilities she most recently served as the head of Global Agreements & Documentation team overseeing all aspects of the end-to-end negotiation of trading documentation across the Global Banking and Markets businesses. Her other roles have included driving Client Connectivity within the FICC eTrading team and serving as the head of FICC Client Prioritization in the Americas where Mary Ann focused on building strong relationships with top-tier clients by solving issues arising from legal documentation and onboarding processes to optimize the client experience.
Mary Ann came to Bank of Amercia from Citigroup, N.A. where she was an associate general counsel covering the Prime Finance business. Prior to that, she spent almost a decade with the international law firm, Hunton Andrews Kurth LLP (f/k/a Hunton & Williams, LLP), with a practice focusing on general corporate law and finance, representing clients in connection with financings to support leveraged buyouts and other highly leveraged acquisition financings.
Mary Ann holds a BA from Johns Hopkins University and a JD from Fordham University School of Law. She is a Co-Chair of Bank of America’s LEAD for Women, NYC Chapter and a member of the Women’s Leadership Council. Mary Ann is a member of the Board of Trustees for Johns Hopkins University and also serves as President for the JHU Alumni Council. She is a member of the New York State Bar. Mary Ann lives in New Jersey with her husband, Jefferson, and their three children, Annie, Faye and Smith.