Help

The Johns Hopkins online Event system is available to anyone to register for Johns Hopkins events. Anyone with an email address may create a secure account. When logged in, information such as name and address will be stored and automatically populate on compatible forms, saving you effort the next time you register for an event with Johns Hopkins.

Logging In

How do I create an account?
To create an account, register here.

Note: When you have finished registering, an encrypted link to finish the account creation process will be sent to the email address used to register.

How do I log in?
After you have finished the account creation process, you can login from the homepage. You also have the option of logging in directly on any event or donation forms.

I've logged in previously but cannot remember my username. How do I find out what it is?
For students, alumni, faculty/staff, the username is generally your JHED ID.  For donors, parents and friends of Johns Hopkins, the username is usually set to the email address used to register.

If you are a student, alum or faculty/staff that needs assistance retrieving your username, please contact the Office of Alumni Relations at 1-800-JHU-JHU1 (1-800-548-5481) or e-mail alumni@jhu.edu. If you are a donor, parent or friend that needs assistance retrieving your username, please contact the Office of Annual Giving at 410-516-3400 or e-mail oag@jhu.edu.

I am unable to log in.  Who can I contact for help?
If you are a student, alumni, or faculty/staff and unable to verify your account using any of the options provided, please contact the Office of Alumni Relations at 1-800-JHU-JHU1 (1-800-548-5481) or e-mail alumni@jhu.edu. If you are a donor, parent or friend and unable to verify your account using any of the options provided, please contact the Office of Annual Giving at 410-516-3400 or e-mail oag@jhu.edu.

Note that if there are Johns Hopkins privacy restrictions or selections associated with your personal information those restrictions may have prevented your account from being included in this system.

I am a donor that now has a JHED ID, how do I log in?
If you previously registered in the Secure eCommerce system using an email address as your account’s username, you may continue to use it. However, you will be unable to access the system using your new JHED ID.  To convert your account to a student, alumni, or staff/faculty account, please contact the Office of Alumni Relations at 1-800-JHU-JHU1 (1-800-548-5481) or e-mail alumni@jhu.edu.

How do I reset my password?
You can reset your password here. Once you enter your username, an encrypted reset password link with instructions will be sent to the email address on file.

Why isn't my name and contact information automatically populating after I log in?
Name and contact information is populated based on the information listed in your profile. If you have never logged in when registering for an event, your information will not be pre-populated until you save it in your profile.

Who can access the online applications?
The Johns Hopkins online form applications are available to anyone with an email address and an internet connection.

Technical Support

Are there specific computer or browser requirements to access Johns Hopkins online form applications?
Your computer must have an internet connection. The Johns Hopkins online form applications have been optimized for all modern browsers.

The information being populated on an online form is incorrect, how can I update it?
Your name, address, phone, and email address information can be updated in your profile. To make updates, login and access your profile.

If you are a student, alumni, or faculty/staff that needs assistance updating your pre-populated information, please contact the Office of Alumni Relations at 1-800-JHU-JHU1 (1-800-548-5481) or e-mail alumni@jhu.edu. If you are a donor, parents or friend that needs assistance updating your pre-populated information, please contact the Office of Annual Giving at 410-516-3400 or e-mail oag@jhu.edu.

As a student or support staff member that has logged in, why is my name and contact information not populated on donation forms?
Name and contact information for students not within a semester of graduation will not appear until their commencement date is closer, they make a donation or they update their profile. Name and contact information for support staff will not appear until they make a donation or they update their profile. 

Is my information secure?
The Johns Hopkins online form applications are password protected built on a secure server where credit card information is not saved.  

I have found a bug in the system, how can I report it?
If you have found a technical issue or an error with the site, please send information about the problem as well as any associated screenshots to darweb@jhu.edu.